Orders are shipped via UPS or US Mail within one to two business days from the receipt of order. Any order containing Marking Magic must be sent UPS only, as this is an aerosol product which incurs an increase in the posted shipping cost.
All returns must first be authorized by Quilting Creations International, Inc. Shipping costs for returned merchandise is to be prepaid by the customer, and merchandise must be in a salable condition and currently in our catalog. Claims will not be accepted after 30 days from the receipt of order. Unauthorized returns may be refused at our discretion. Returns for any other reasons other than our error will be charged a 15% restocking charge.